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FAQS

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

 

We currently accepts the following forms of payment: Visa, MasterCard, American Express and PayPal.

 

We are unable to accept checks, cash or money orders. Please see below for additional payment information.

 

In order for us to accept payment, your billing and credit card addresses must match.

 

We are not responsible for shipping issues due to typographical errors.

 

Immediately upon purchase, a pre-authorization will be placed on your card for your order amount. Your card will not actually be charged until your order ships.

 

Unfortunately, we are unable to ship orders to multiple addresses. If your order contains gifts or items that require shipping to multiple locations, you will need to place a separate order for each address. Please note that each individual shipment will incur separate shipping charges.

 

 

DO I HAVE TO SET UP AN ACCOUNT TO PLACE MY ORDER?

 

No, you do not need an account to shop with us. However, registering for an account with us is easy and provides you with the following benefits:

 

Quick and easy checkout

 

Personalized profile including payment options and address book

 

Email updates: be the first to hear about product launches and exclusive events

 

Calendar of events and ideas

 

 

CAN I CANCEL MY ORDER?

 

Because our orders process very quickly once submitted, we are unable to change your address or shipping method or alter an order that you have already placed. However, returning or exchanging your purchase is easy; for additional information, please visit our returns page or contact us via email, Monday through Friday 9:00 A.M. – 5:00 P.M.

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